Enhancing Long-Term Care Through Technology

In this podcast episode, Hanh Brown discusses how technology can improve long-term care for the elderly. With an aging population, rising healthcare costs, and a shortage of skilled caregivers, technology like the Internet of Things (IoT), artificial intelligence (AI), blockchain, and mixed reality can help. IoT can monitor health in real-time and predict maintenance needs, reducing hospital visits. AI can create personalized care plans and detect health issues early. Blockchain secures data and streamlines operations. The episode also shares success stories of care facilities using these technologies to improve patient outcomes and satisfaction. Hanh emphasizes the importance of embracing technology while maintaining a compassionate human touch in caregiving. 🎙 AI50 Podcast 📹 Want to receive our videos faster? SUBSCRIBE to our channel! 👉 Visit our AI50 website 👉 Schedule a demo 📰 Receive our weekly newsletter 👉 Follow Hanh Brown on LinkedIn 🏛 Follow AI50 Business Page

Paul E. Griffin III – To Meet the Needs of an Older Adult Is One That Takes into Account Their Emotional Needs (Part 2 of 2)

How do you meet the needs of an older adult? You have to pay attention to what matters to them. You have to work with the wisdom and experience they bring to the table. You have to honor their life stories, paying attention to any losses or trauma they may have suffered. And you need a bit of flexibility and creativity in order to think outside the box when it comes to figuring out how they can be engaged in life. Join me to listen to my conversation with Paul E. Griffin III as we share thoughts, as a provider, on how to best serve older adults. The best approach for meeting the needs of an older adult is one that takes into account their emotional needs – those things that matter most to them like respect for their dignity; opportunities for social connection; feeling useful; having control over their lives; maintaining good health…and so much more! Listen to part 1 of our interview here: https://www.buzzsprout.com/765170/8285352-paul-e-griffin-iii-is-your-mom-slowing-down-more-than-she-thinks-part-1-of-2 Timestamps:[00:00] We can provide an environment, a setting to lend itself for that. But getting the folks to go along with it can be a challenge, especially if, they’re experiencing the later part of dementia or have dementia at some point.[01:36] Having activities for seniors is great, but at times seniors need a nudge to get involved, and this is a form of care itself. How do you make sure that your staff treats their job as that of a caregiver?[04:00] They all have different temperaments. They came to the community with different life journeys.[08:54] The thing is it takes another human being with a heart to sit slowly, understand and relate and commiserate, and really reach into their heart and understand.[11:13] How do you get your staff to find ways of including families in the care plan? Is there a way to make rewards for bringing in families and creating, an enjoyable experience for them?[12:48] Meals are a great time to come together.[13:16] Architecture comes into play.[15:41] We’re in the housing, senior housing, we also need to consider we’re in the caring business, plus we’re in learning how to care best care for folks with dementia.[18:07] You’re making some great impact for young baby boomers, the baby boomers, the silent generation. So you have to keep doing what you’re doing.[20:25] Let’s emphasize the caregiving side.[24:23] 10,000 a day turning 65 for the next several decades.[25:33] Wrap-up Bio:Paul E. Griffin III is the founder, Chief Executive Officer, and President of Griffin Living. A fifth-generation builder with forty years of expertise in real estate development, Paul was inducted into the Forbes Real Estate Council in 2020. Before founding Griffin Living, Paul has overseen the development of projects, including residential homes, apartment complexes, retail centers, and commercial office space. In his career, Paul has created over $4 billion in value and received numerous awards and honors, including Habitat for Humanity’s Builder of the Year (Hammer of Hope) and the Building Industry Association’s Builder of the Year. You can learn more about Paul on his LinkedIn profile: https://www.linkedin.com/in/paul-griffin-iii/

Chris Guay – Do Your Senior Living Residents Refer You to Their Friends and Families?

Chris Guay, the founder, and CEO of Vitality Living is with me on today’s episode of Boomer Living. Vitality Living offers retirement living, assisted living, and memory care communities where residents can live purposefully and experience a profound sense of belonging. With more than 20 years of operations, management, and leadership experience, he has a background from community-level leadership roles to senior executive positions at some of the industry’s largest providers. I’m eager to talk to him today about leadership, culture, and the long-term future of the senior housing industry. Timestamps:[00:00] Pre-Intro dialogue from Chris[01:33] Get to know you[04:43] Introduction to Chris Guay[05:26] You obviously have a passion for serving the older adults, baby boomers, and the silent generation. Where did this drive come from? Was it from experiences that you had with your grandparents?[09:56] The meaning behind the name “Vitality”[11:21] Now you mentioned several reasons, what sets your company apart from the others now? How do you make sure that your customers keep coming back to you or refer you to their neighbors into the relative?[17:06] You mentioned a little bit about differentiating between senior living and long-term care. Can you give a summary or your thoughts on that?[19:19] You’ve spoken about the importance of culture in your communities. Can you provide some example that illustrates that?[25:54] How do you empower your employees to take the initiative and be leaders of their own projects?[31:55] Becoming a leader is a journey rather than a destination. Can you share some lessons learned of significant leadership skills that you know, over the course of your career? And then how are you continuing to develop your leadership skills?[36:03] What effect the strong leadership has on residents in terms of the impact on the community? Do you think they feel that, do they see that?[38:04] We all know the devastating effects of COVID on the senior living industry in the past year. What do you think will be the long-term impact on the industry?[41:27] Would you say the future is bright for the senior housing industry?[43:38] Do you have any other thoughts that you would like to share?[44:52] Wrap-up Bio:Chris GuayFounder & CEO at Vitality Senior Living“My inspiration comes from my family and their passion to live life to the fullest. I was blessed with grandparents that played a major role in my life. For as long as I can remember, these wonderful human beings instilled a passion in me to live life to the fullest. From a grandfather who learned how to ski in his 50’s to a grandmother who had a dune buggy in her 70’s, I grew up seeing that life was not limited by age. This inspired me to build Vitality and create life, energy, and purpose for older adults for decades to come. It is my passion to help everyone, regardless of age and circumstance, fully experience life every day they can!” Chris has 20+ years of operations, management, and leadership experience in the Senior Living industry. His broad background was achieved through leadership roles starting at the community level through senior executive positions with the industry’s largest providers, Emeritus & Brookdale Senior Living. He founded Vitality Living in 2016, a company focused on making a real positive difference in the lives of older adults and those who serve them. He is an innovator in the industry and is committed to creating a company that engages residents, families, and team members in successful aging. Learn more about Chris here:LinkedIn: https://www.linkedin.com/in/chris-guay-01aa038/Vitality Senior Living: https://www.vitalityseniorliving.com/

Cameron J. Camp – What Is the Montessori Approach to Dementia?

Dr. Cameron J. Camp joins me today on Boomer Living. Cameron is a noted psychologist specializing in applied gerontology research and is currently serving as Director of Research and Development for the Center for Applied Research in Dementia. Cameron is well-known in the space for his development of the Montessori method as an intervention for people with dementia. I’m eager to talk to him today about this and much more. Timestamps:[00:00] Pre-Intro dialogue from Cameron[01:30] Introduction to Cameron J. Camp[02:01] What originally got you interested in dedicating your career and to some extent your life to gerontology and specifically dementia research?[03:21] Where did the idea for the Montessori Method come from? How did the approach relate to providing care to people with dementia?[08:41] Where is this approach being used today? And do you think it is doable for loved ones of people with dementia, or is it better practice with someone with more experience dealing with dementia treatment?[10:00] What results have you been seeing with this approach?[15:48] Is there a certain kind of dementia, a person on whom this intervention is typically more effective, or is it effective to some degree across the board?[17:21] What other factors impact the efficacy of the Montessori Method intervention? I’m thinking about things like treatment environment, buy-in from loved ones, and such. What’s your thought?[20:30] Do you have anything else that you would like to share?[21:19] Wrap-up Bio:Cameron J. Camp, Ph.D., originally developed the use of the Montessori method as an intervention for use with persons with dementia. He is a noted psychologist specializing in applied research in gerontology and currently serves as Director of Research and Development for the Center for Applied Research in Dementia. Dr. Camp gives workshops on designing cognitive and behavioral interventions for dementia internationally. These interventions are all designed to reduce challenging behaviors and increase the level of functioning and quality of life of persons with dementia. He has co-authored three college textbooks and published over 150 peer-reviewed articles and book chapters. Dr. Camp is a Fellow and past president of Division 20 (Adult Development and Aging) of the American Psychological Association, a Fellow of the Gerontological Society of America, and a Charter Member of the Association for Psychological Science. His research has been funded by grants from the National Institutes of Health, and the national Alzheimer’s Association. He is a recipient of the American Psychological Association Award for Distinguished Professional Contributions to Applied Research. Learn more about Cameron here:LinkedIn: https://www.linkedin.com/in/cameron-camp-9091b425/Twitter: https://twitter.com/Cameron30687485

Maria Lee – How Is Hong Kong’s Life Expectancy the Highest in the World?

Senior care is a growing concern for many people in the world. Hong Kong has a healthy, long-lived population with its life expectancy one of the highest in the world! The government provides a wide variety of social services and benefits to the elders, including community care and support services, residential care services, and social security. Combined with non-governmental support services, these measures ensure that the elders receive the help they need. With a background in hospitality and hospital administration, Maria Lee has a varied background that I’m eager to learn more about on the show today. Maria is the founder and executive director of Roseville Senior Living Management Limited, a senior living company based in Hong Kong. Her Ventria Residence is pioneering the senior living concept “Retire in style, age in place.” We discussed the development of Ventria Residence Senior Living, and also talked through the latest technology in the senior living industry, and discussed how Eastern vs. Western countries approach senior living and elder care differently. Timestamps:[00:00] Pre-Intro dialogue[02:28] Introduction of Maria Lee[03:15] Tell us about the founding of Ventria Residence?[09:22] How does Ventria Residence differ from the CCRC in the United States?[10:32] What implication does COVID have on the senior living development in Hong Kong and what has Ventria Residence implemented to combat the future pandemic of a similar scale?[11:27] Can you give us some insight on the culture of your Ventria that you plan to instill? What does that culture look like?[15:12] We need future leaders and I think you’re setting a great example of what that leadership looks like. We’re setting the stage on how the younger generation will soon care for us.[16:50] Let’s talk a bit about the latest innovations in senior living technology. How are your communities using the latest innovations to protect the residents and staff against COVID?[17:49] I understand Ventria Residence also has a technology that I haven’t heard before is called Chilled Ceiling Technology. Can you explain what this is and how is it helping the residents stay safe?[19:15] How are you using cloud-based technology to ensure quality health care and safe monitoring of residents?[19:58] Can you talk a bit about the importance of adapting technologies and products that the residents and the staff to be a closer cultural fit?[22:53] How do you ensure all the residents are eager to adopt these new technologies?[23:42] Discussion on ageism among different cultures.[25:26] Do you think the Eastern cultures’ way of respecting elders impacted Hong Kong COVID response?[26:20] How do you ensure this notion of the importance of respecting your elders flows down to the organization, from you, and all the way down to the frontline staff in your company?[27:46] What do you think is your biggest strength that enables you to have a unique, impactful effect on older adults? Maybe something that’s not well known about you.[31:29] How and when did you find that senior living was your calling?[32:21] Do you think working closely with the parents and grandparents, has that changed you in any way?[34:36] Why do you personally, find it rewarding to serve the aging population?[35:47] Wrap-up Maria Lee:Bio: https://podcast.boomerliving.tv/maria-lee-how-is-hong-kongs-life-expectancy-the-highest-in-the-world/LinkedIn: https://www.linkedin.com/in/maria-lee-3704b132/Roseville Senior Living: https://www.rosevillehk.com/Ventria Residence: https://www.ventriaresidence.com/

Christina Drumm-Boyd and Amy LaGrant – Caring for a Loved One with Dementia

When facing Dementia, it’s hard to know what to do. If you have been touched by dementia, or are caring for someone with Alzheimer’s disease or another form of dementia, our personal journey with our parents may give you some guidance. This episode features Christina Drumm-Boyd, Owner and President of Care Connect of Hampton Roads, and Amy LaGrant, Gerontologist, Co-Founder BrandMETTLE, Ambassador Aging2.0, Walk2ENDALZ Committee Chair. These two leaders are passionate and dedicated to advising caregivers and families going through dementia. We cover topics like seeking services that can walk you through the difficult journey, dealing with grief, communication strategies as memory fails, legal issues that may arise such as guardianship and end-of-life decisions. Bios: Christina Drumm-Boydhttps://www.linkedin.com/in/christinadrummboyd/ Owner and President of Care Connect of Hampton Roads, Inc. Specialties: Have over 20 years of Healthcare Sales, Marketing, and Geriatric Care Management experience focusing in the Senior housing industry, property census development, and turnaround strategies for focus properties. Christina is also a licensed insurance agent in life, health and annuity products for the state of Virginia. She holds designation as a Certified Senior Advisor and is an Accredited Agent with the U.S. Veterans Administration, licensed to represent claims before the Office of General Council. ———————- Amy LaGranthttps://www.linkedin.com/in/amylagrant/ Gerontologist, Co-Founder BrandMETTLE, Ambassador Aging2.0, Walk2ENDALZ Committee Chair Amy is a leading gerontology professional with over 15 years of experience marketing to baby boomers, seniors, and family caregivers. Amy has held leadership roles in some of the industry’s leading advertising agencies. Most recently, Amy was SVP, Brand Strategy for Bluespire Senior Living formerly Martino & Binzer.Prior to Bluespire, Amy led all marketing efforts for Virtual Health, a telehealth and family caregiver integration company. Before that Amy led strategy at multiple mature marketing and consulting agencies such as Continuum Crew, JWT Boom, and Age Wave. Specialties: Client Management, Strategic Planning, Baby Boomer Marketplace, and high-regulated products

Richard Lui – How and Why Living Selflessly Can Bring Joy Despite Difficulty

Do you want to make a difference in the world? In this episode, I share my conversation with Richard Lui. He explains how living selflessly can change your own life for the better too! Ordinary heroes can make small, practical choices and stop this selfish pandemic. Here are some tips on how and why living selflessly can bring joy despite the difficulty.  Living selflessly is not easy, but it can be rewarding. It’s about giving up what we think we deserve and instead focusing on what others need. We all have something to offer that could bring joy into someone else’s life. Living selflessly will help you find happiness in difficult times because it’s not about what you get out of it but what you give to others that counts. You’ll be surprised at how much more fulfilling your life becomes when you start giving back without expecting anything in return. So go ahead, do something nice for someone today! Timestamps:[00:00] Pre-Intro dialogue between Richard and Hanh[03:10] Introduction to Richard Lui[04:02] Tell us a little bit about how you became a caregiver and how that experience changed the trajectory of your career in life?[06:35] How did you decide to walk away from a dream job to help care for your father with Alzheimer’s?[10:32] You mentioned a little bit about the COVID impact. Now, what other effect has COVID had on your relationship with your parents?[13:26] You’ve written a book called “Enough About Me”. Now you detail, what you call is a selfishness pandemic. Can you explain what that means?[17:20] Your book talks about selflessness, as being like a muscle that needs to be trained? What do you mean by that? And how can we train ourselves to be more selfless people?[21:31] Growing up who, in your life was the model for selflessness?[28:33] What could someone who grew up in a very selfish environment do to change their attitudes?[35:06] What you describe is how selflessness and gratefulness are intertwined. Is that right?[37:50] How is this that you find rewarding to take your journey and helping others?[40:11] Where can the listeners find your book?[40:48] Do you have anything else that you would like to share?[40:59] Wrap-up Bio:Richard LuiVeteran journalist Richard Lui has more than 30 years in television, film, technology, and business. Currently, at MSNBC and previously with CNN Worldwide, he is the first Asian American man to anchor a daily national cable news program, and a team Emmy and Peabody winner. In addition to journalism, Richard’s 15-year business career involves a fintech patent and launching six tech brands over three business cycles. He has lived, worked, and volunteered on every continent. Richard is a Celebrity Champion for the Alzheimer’s Association, Caregiving Champion for AARP, and Caregiving Ambassador for BrightFocus Foundation. His first book, “Enough About Me”: The Unexpected Power of Selflessness, releases in March 2021. You can find Richard on these social media platforms:Skype: richkluiWebsite: https://richardlui.com/Facebook: https://www.facebook.com/rlui/Instagram: https://www.instagram.com/richardlui/Twitter: https://twitter.com/RichardLui You can find Richard’s book “Enought About Me” on Amazon:  https://www.amazon.com/Enough-About-Me-Unexpected-Selflessness/dp/0310362393/ref=sr_1_1?dchild=1&keywords=enough+about+me&qid=1619373284&sr=8-1

Robert Kramer – Tech and Retail Giants’ Senior Care | Proposed Solutions to Nursing Homes | Senior Living Market Segmentation

We’re problem-solving futurists and innovators in the aging sector. The Baby Boomer cohort is aging, and the number of seniors is growing rapidly. Aging in place is an essential concept for older adults to age at home longer and healthier.  Technology/ Smart hubs have made it easier for people of all ages to live independently at home, so they delay going into long-term care. Nursing homes are dealing with a lot of problems and challenges. These issues have resulted in lower-quality care, higher staff turnover rates, and declining occupancy rates that translate into financial pressure for nursing home operators. There is no one-size-fits-all solution for seniors. Seniors are not a homogenous group; they have different needs and preferences, which means that the housing products should reflect this diversity. Senior living market segmentation allows marketers to develop housing that better serves the unique needs of each senior demographic. This approach makes it possible to create personalized care plans based on the individual’s age, health conditions, financial situation, and lifestyle choices. Timestamps: [04:34]I’m eager to talk to him about three topics. The first one is tech and retail giant senior care products impact on senior living. And the second is Bob’s proposed solutions for the problems facing long-term in today’s nursing homes. And the third topic is the segmentation he believes will arise in the senior living industry. [05:03]The rise of the aging population is leading to a need for more senior care in corporate giants. Like Amazon, Best Buy, Walmart is disrupting this with their products. So, technology is changing the way people live and age in America, older adults are now able to maintain their independence with convenient products from, Amazon, Best Buy, and Walmart, which makes it easier for them to take care of themselves at home. So, do you see smart hubs as a future of elder care? [32:35]So, this brings us to the next topic, which, your thoughts on the problems with nursing homes and some possible solutions. So, you recently wrote an article in health affairs regarding this, problems with nursing homes, and some solutions. So, can you get us up to speed on some of the most vital issues in the skilled nursing setting today? [43:30]You’ve talked about how product segmentation into new living space is in its infancy, in what you call Boomerville segments will emerge. So, can you explain why you believe this?—————————— Bio:Bob Kramer Founder and Fellow of Nexus Insights, a thought leadership platform dedicated to the dissemination of ideas and models that challenge the status quo and contribute to the transformation of housing and aging services for older adults. Mr. Kramer is also Co-founder, former CEO, and now Strategic Advisor at the National Investment Center for Seniors Housing & Care (NIC). He is broadly recognized as one of senior living’s most influential and high-profile thought leaders and connectors. With over 35 years of industry leadership, he has earned the reputation of “agent provocateur” in the seniors housing and care industry. He has been described as an “ice-cutter” and scout in identifying industries and trends that will disrupt the future of seniors housing, aging services, and aging more broadly. In April 2020, Mr. Kramer launched Nexus Insights to “rethink aging from every angle.” The organization engages a network of leading thinkers and thought leaders to provide provocative insights and actionable models to catalyze the next generation of housing and aging services. You can find Mr. Kramer at: https://www.linkedin.com/in/robert-kramer-15238b15/

Jasmine Travers – Healthcare Is a Right for the Whole Human Race, and That Should Be Upheld for Every Single Older Adult

Older adults are at increased risk for poor health outcomes and have higher rates of mortality than other groups. Research shows that older adults face disparities in access to care due to factors like socioeconomic status, race/ethnicity, gender, and disability. Caregivers and nurses play a critical role in the provision of high-quality healthcare services to this population. To improve higher quality of care, we need to increase awareness through policy change so that our nation’s aging population can be provided with equal access to quality healthcare regardless of race or socioeconomic status. In addition, we must increase funding for research grants which will allow us better understand how best to treat diseases prevalent among older adults such as Alzheimer’s disease and dementia. Finally, we must continue efforts aimed at improving vaccination coverage among vulnerable populations including older adults who may be less likely to receive recommended vaccinations because they are frail or live alone. Timestamps:[02:05]What are some of the biggest disparities that we see in the senior living space today? [04:17]Do most of these disparities come from a lack of access to quality health care? Or is it that once people have access to healthcare they’re not treated or they’re treated differently by the staff or is it both? [06:05]Have we been able to see the impact of healthcare disparities in situations like how COVID vaccine was disputed was dispute was distributed? [07:19]Can you talk a bit about your research and what you’ve discovered about improving health outcomes in the vulnerable older, older adult groups? [12:44]What is the importance of training the healthcare workforce to recognize and combat these issues? [19:23]What is the role of long-term care policy in resolving these issues? [22:50]How can older adults set goals and expectations around aging?——————— Bio: Dr. Jasmine Travers is an Assistant Professor at New York University Rory Meyers College of Nursing. Her career is dedicated to designing and conducting research to improve health outcomes and reduce health disparities in vulnerable older adult groups using both quantitative and qualitative approaches. Over the years, Dr. Travers has built a strong foundation to address the health and well-being of a rapidly growing, diverse older adult population requiring long-term care. As a health services researcher, she has leveraged many datasets to investigate these issues and has published widely on the topics of aging, long-term care, health disparities, workforce issues, and infections. Prior to joining the faculty at NYU, Dr. Travers completed a postdoctoral fellowship with the National Clinician Scholars Program at Yale University and a T32 funded postdoctoral fellowship at the New Courtland Center for Transitions and Health at the University of Pennsylvania School of Nursing. She completed her doctoral training in health services research with a specialization in gerontology at Columbia University School of Nursing. You can learn more about Jasmine on LinkedIn: https://www.linkedin.com/in/jasmine-travers-phd-agpcnp-bc-rn-aa2032a1/

Judy Thomas – Making a Difference – Evidence-based Practices Can Improve the Lives of Older Californians

Older adults are at risk for poor health and functional outcomes because of the challenges they face. They often have multiple chronic conditions, such as heart disease, diabetes, and arthritis that require complex care coordination to manage their symptoms and prevent complications. The Coalition seeks to improve the quality of life for older Californians by promoting evidence-based practices in medical homes (including palliative care) through education, training, technical assistance (TA), advocacy, research, and evaluation activities. The Coalition works with its members to develop innovative solutions that meet the needs of an aging population including improving patient safety; reducing hospital readmissions; decreasing emergency department use; increasing access to primary care services; improving medication management; implementing a program that helps providers deliver high-quality end-of-life care while saving money on unnecessary tests or procedures called Choosing Wisely®; and addressing disparities in healthcare delivery for low-income seniors who do not qualify for Medi-Cal but cannot afford insurance.—————————— Timestamps: [00:00]Pre-Intro remarks from Judy Thomas [01:37]Introduction to Judy Thomas [02:15]What are some things an average person can do to stay in control of their healthcare during the pandemic? [03:03]Who could consider completing an advanced directive? [03:37]In your state, it’s called an advanced directive. What state is that? [03:55]What are the benefits of completing an advanced directive? [04:27]What things should one keep in mind when filling out an advanced directive? [05:22]Walk us through POLST, P O L S T what does it stand for? What does it mean? And the importance of it? [07:08]For those of us that are not familiar with it, would you give a quick overview what palliative care and preparation, what we need to do for that? [10:39]What is so important about looking at patients holistically? [11:51]How does palliative care also involve the patient’s caregiver? [13:05]Where is palliative care provided? And is it usually in a hospital setting? [14:35]Can you just give a distinction between palliative care and hospice? [15:52]How far in advance should people begin planning and thinking through their care options? [21:24]What made you make the shift from law to focusing on the Coalition’s collaborative work? [22:42]How did your career in law prepare you? Not only the education or the degree but also your passion and your drive, for this current role? [23:59]What do you think is your biggest strength that enables you to have a unique, impactful effect on your clients? [24:42]Where can people go to get more information on compassionate care and palliative care? [25:10]Do you have anything else that you would like to share?—————————— Bio:Judy Thomas CEO of the Coalition for Compassionate Care of California, a statewide partnership of healthcare providers, non-profit organizations and associations, state agencies, and individuals working to ensure all seriously ill Californians receive quality, compassionate care. The Coalition for Compassionate Care of California brings together multiple organizations, often with divergent interests, to develop, implement, and promote improved health care practices and standards across the continuum of care. The California coalition also has a national impact on transforming the culture of care for people who are seriously ill through advancing the cause of palliative care in America. Learn about Judy on LinkedIn.

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